EDUCATION

CASE STUDY

Education Industry in this century has transformed promptly, like never before. if you are in the business of providing education for students, every student is your customer and very often, it’s their word-of-mouth references that garner even more students for your academy. There are over 1.6 million schools and more than 30,000 higher education institutes, and there’s still enough potential for further growth. By this, there is also an immense scope for educational institutions to reap benefits from Internet-based technologies. Cloud telephony is a highly relevant solution that can improve the operations of educational institutions to a great extent. During the peak time of admissions season, huge manpower is invested in handling inquiry calls and queries from students about admissions, which in many cases results in a lot of valuable, but unorganized information.

Education is not limited to campus buildings anymore. Remote learning, industrial learning, etc., are new-age study methods everyone loves and takes to their advantage. Easytel communication solutions work best to bring students, subject experts, and campus attributes to a common platform that can be accessed anytime, anywhere.

Cloud telephony can streamline admissions processes in the education sector by offering features like virtual IVR systems, automated call routing, and seamless communication. It enables efficient handling of inquiries, registration, and application procedures, reducing manual efforts and enhancing the overall admissions experience. Cloud telephony ensures prompt response times, simplifies document verification, and enables effective tracking and management of admission-related communications.

Provide individualized attention to struggling children with the help of video conferencing, screen sharing, and instant messaging. All students can participate in collaborative projects that foster growth in interpersonal and cooperation skills.

Integrate with apps like canvas, Google Docs, and blackboard to record, archive, and share the lessons. With the help of API, track day to day progress of students, get in the loop with parents, and prepare a personalized study plan for students.

Multilevel IVR Systems ensure students' questions about admissions, results, or program specifics are handled quickly and accurately. Students get universal access to learning materials using cloud-based communication platforms.

Services

Cloud Call Center

Customer experience with minimal investment to streamline complex communication on a Cloud Call Center Solution.

IPPBX

helps to improve customer satisfaction which automatically increases productivity and sales.

Virtual Number

A cloud-based telephone number plays a vital part in the cloud telephony system

Toll-free Number

As a customer service provider, there is nothing more crucial than providing a toll-free number for your customers to call.

Voice Broadcasting

An solution that allows recorded voice interactions with the caller without any human intervention.

Call masking

Customer confidentiality is the top most priority on our to-do list.

Contact Us

5th Floor, Hilite Business Park

info@easytelsolutions.com

+91 9645 77 56 56

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